Portal Policies Portal Policies

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Service Level Agreement (SLA)

Outlines Qassim Region Municipality's commitment to digital service standards and expected response times.

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Secure Use Policy

Defines the requirements for the secure use of the Municipality's digital channels and services to enhance the protection of users and systems.

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Privacy Policy

Explains how personal data is collected, processed, and protected when using Qassim Region Municipality's digital services

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Right to Access Information

Explains individuals' right to request public, non-confidential information related to Qassim Region Municipality's activities and services.

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E-Participation Policy

Defines the mechanisms through which beneficiaries can participate in improving services and supporting decision-making via the Municipality's digital channels.

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Open Data Policy

Explains the principles governing the publication and availability of the Municipality's data in reusable and machine-readable formats in accordance with the approved regulations.

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